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Privacy Policy

Cookie policy

What is a cookie?

A cookie is a small file of letters and numbers sent to your computer when you consult a website. The cookie contains a unique code that allows a website to recognise a user based on the device they are using. When you next visit the website, it will remember, based on the cookies, information about your preferences (e.g. choice of language, favourite companies, recent searches, etc.). Cookies generally make the interaction between the visitor and the website easier and faster. By using cookies, the content or advertising on a website can also be made more relevant to the visitor, since it can be adapted to his personal preferences.

What cookies are used and what is their purpose?

"Essential cookies"

Essential cookies are required so that visitors can use all the functions of the website correctly. Without essential cookies, the website will not work correctly.

"Marketing cookies"

Marketing cookies are third-party cookies used to track visitors when they visit different websites. Their purpose is to display advertisements that are tailored to and relevant for the individual user. These ads thus become more valuable to publishers and third-party advertisers.  

"Functional cookies"

Functional cookies are used to remember visitor information on the website such as language.

"Analytical cookies

Analytical cookies help us understand how visitors interact with our website, detect errors and perform better overall analysis.


Cookie overview


Essential cookies



Purpose: Used for security reasons

Duration: Session



Purpose: Used for security reasons

Duration: Session



Purpose: Used in connection with user login

Duration: 2 years


SSR caching

Purpose: Used to indicate the system from which the site was displayed

Duration: 1 minute



Purpose: Used for system monitoring/debugging

Duration: 3 months



Purpose: Used for system monitoring/debugging

Duration: Session



Purpose: Used for cookie banner parameters

Duration: 12 months



Purpose: Used to identify logged in site members

Duration: Session



Purpose: Used for security and anti-fraud reasons

Duration: Session



Purpose: Used for system effectiveness measurement

Duration: 30 minutes




Purpose: Used for stability/effectiveness measurement

Duration: 12 months


Marketing cookies



Purpose: Used to measure advertising effectiveness and provide insight into how visitors use the website

Duration: 180 days


Functional cookies



Purpose: Used on multilingual websites to store the language preference of the user

Duration: 12 months


Analytic cookies



Purpose: Records a unique ID that is used to generate statistical data on how the visitor uses the website

Duration: 2 years



Purpose: Records a unique ID that is used to generate statistical data on how the visitor uses the website

Duration: 24 hours



Purpose: Used by Google Analytics to see how fast requests are completed

Duration: 10 minutes



Purpose: Used to generate statistical data via a specific ID on how the visitor uses the website

Duration: 1 year



Purpose: Used to generate statistics when a visitor had his first and last visit

Duration: 2 years



Purpose: Used to indicate the source or campaign how the user reached the site

Duration: 6 months

Management of cookies

Managing cookies via your browser:

If you want to avoid certain cookies being installed on your computer, you can indicate this via your browser's Privacy settings. You can also delete cookies via your browser's privacy settings.


Managing cookies via the website and the cookie information banner:

As a user, you can indicate whether you only want to accept essential cookies or also other cookies (such as marketing cookies, etc.). You do this by clicking on 1 of the 2 buttons at the bottom of the website in the cookie banner:

"Accept all": if you as a user click this button, you give permission to activate both the essential cookies and all other types of cookies during your visit(s) to the website.

"Details": If you click this button as a user, you will see an overview of all the types of cookies we place. You can then check or uncheck which cookies you wish to accept or not per category. The essential cookies, which are necessary for using the website during your visit(s), will be accepted automatically. You can then confirm your choice by clicking on the "Save" button.


Adjusting consent 

As a user, you can change your (previously given) consent to the use of cookies at any time. This is made possible by pressing the "Cookie settings" button which you will find at the bottom of the website. 

Next, the advanced cookie settings are displayed again and you can select & save your cookie preferences again. 

Viaene Takeldienst

We provide you with a friendly and efficient vehicle towing service!

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